Practical Management Concepts and Cases in Leading Small Health Organizations



This is an overview course that introduces concepts and issues in leading small health organizations, or smaller divisions in larger organizations. Participants will develop an understanding of the leadership and management skills required to be a health organization leader. Learning tools include assigned readings, the analysis of cases, role-plays, class and instructor participation and presentations, and the completion of assignments. A premium will be placed on interactive discussions and learning from each other. The instructors share their experience in a variety of leadership roles—in community, hospital, and university—and in consulting with government and community health organizations. As an overview course, the participant gains an understanding relating to the breadth of knowledge involved, as well as guidance for further education and/or self-learning.

This course will be instructive for health professionals and those on administrative career paths managing departments in larger health institutions, as well as those leading community organizations and teams in both the health and social service sectors (e.g. rehabilitation centres, CHCs, public health units, community service organizations, health promotion businesses etc).


  1. To develop an understanding of the skills required of leaders and managers
  2. To understand the roles and processes in strategic planning
  3. To develop and implement a negotiation strategy
  4. To build a proposal to attract support for a new program
  5. To understand how to motivate people and lead organizational change
  6. To understand of the roles and responsibilities of leadership within academic medical organizations.
  7. To manage and learn from conflict within an organization
  8. To understand the potential impact of diverse cultures within an organization, and their impact on organizational management
  9. To understand the concept of emotional intelligence, and its impact on the leadership of teams
  10. To develop a high level of understanding of the complexity of health systems and the nature of thought processes necessary to find solutions to leadership and management issues in provision of health services

Format: Lecture / Seminar


Class participation: 15%
Organization strategic analysis: 30%
Building your organization’s culture: 15%
Final project: 40%

Reading(s): As assigned

Tel: 416.978.8363


None. Being a health care practitioner is preferred although not required. Experience from working within the health care sector is expected.