Humans of DFCM—Caroline Turenko

It is hard to believe Caroline Turenko’s career at the University of Toronto started off as a clerk typist in the Department of Nutritional Sciences in 1987. After that, she spent several years in the Department of Medicine with Dr. Arnie Aberman, former chair and dean of the Faculty of Medicine. She also worked at the President’s office serving both Robert Prichard and Robert Birgeneau. In 2003, she began her tenure at DFCM. 

“I can say without a doubt that Dr. Aberman was my mentor. Observing his leadership during challenging times highlighted to me how trust is essential for a leader,” Turenko says. “Building trust, demonstrating integrity, communicating openly and honestly, leading by example, showing empathy and consistently following through on commitments has inspired me to continue my path at U of T.”  

Over the span of 38 years, she has built a legacy defined by innovation, strategic leadership and unwavering dedication to the university, faculty, staff and the family medicine community. She played a key role in guiding the department through major transitions, including the expansion of its programs and the relocation to DFCM’s current home at 500 University Avenue.  

When Turenko joined DFCM, the administrative team consisted of 24 faculty leaders and staff members. Today, that number has grown to over 60. Her ability to lead large teams, navigate complex challenges and foster strong relationships with university staff and faculty was instrumental in maintaining stability and driving DFCM’s continued growth. “[Administrative staff] are the go-to people for faculty leadership to run the department programs,” she says. "They are what makes DFCM so successful.” 

In addition, she skillfully navigated many leadership and executive changes with ease."[Adapting] to their different leadership styles and understanding how to support their strategies is crucial," she shares. 

Beyond her administrative work, Turenko is deeply committed to mentoring colleagues. “I’ve always made sure that everyone feels supported and comfortable speaking with me, especially during difficult or confidential situations,” she shares. “In those moments, I wasn’t their boss, I was a friend.” Tapping into her mentorship experience and expertise at the university, she serves as a respected mentor in the Rose Patten Mentorship program and the Temerty Medicine Mentorship Program. 

As she prepares for retirement, she is confident and optimistic in DFCM and the future of family medicine. “There are exciting expansions already happening at DFCM. I am leaving the department in such a state that it's ready for new leadership,” she says.   

She hopes she can spend more time with her family, plan some fun adventures, garden, volunteer and simply “do nothing.”  

On behalf of DFCM, we would like to thank Caroline for her strong leadership, wonderful spirit and camaraderie over the past 22 years. She has been a guiding light for the department, and we will miss her deeply. Wishing her a big congratulations and best wishes in this new chapter in her life.