COVID-19 Updates and Resources for Faculty, Staff and Residents

The University of Toronto Department of Family and Community Medicine recognizes that a lot of information is being sent to our students, residents, faculty and staff during this unprecedented time. Below are announcements and links to resources specifically relating to family medicine that we hope will be useful to you. 

Please note that overall Faculty of Medicine announcements can be found here.

Currently, DFCM staff are all working from home but are there to assist you. To see a list of contacts, go to our Contact Us page. 

Are we missing something? Do you have something you have created at your hospital site or clinic that would be useful to share? Email dfcm.communications@utoronto.ca to add it to the list. 

Do you have a story to share? Visit our new blog page where we will be sharing stories from the frontlines.

Wellness & Resilience

COVID-19-Related Wellness and Resilience Resources

Resources for Faculty

Resources for Residents

  • UofT Postgraduate Wellness Office: Please contact pgwellness@utoronto.ca or (416) 946-3074 or access their wellness resources here
  • PARO 24-hour Helpline:  1-866-HELP-DOC (1-866-435-7362) or http://www.myparo.ca/helpline/
    • A confidential support service for residents, medical students, their partners and families. The toll-free number is accessible anywhere in Ontario, 24 hours a day, 7 days a week.  
  • Physician Health Program Confidential help line: 1-800-851-6606 or http://php.oma.org/
    • A confidential service providing assistance on issues, such as stress, burnout, mental health, and substance use issues, to both physicians and their families. They offer expedited referrals to third party providers with expertise in physician health. 
  • General Practitioner Psychotherapy Network of Toronto

DFCM Central and Programs

For regular updates from U of T PGME, please visit their website here.

For regular updates on the MD program, please visit the Faculty of Medicine webpage.

Academic Fellowship and Graduate Studies

The Academic Fellowship and Graduate Studies Program remains focused on the continuation of academic activity and ongoing implementation of COVID-19 preventative measures, while closely monitoring the directives from Toronto Public Health, the Dalla School of Public Health (DLSPH) and UofT. The AFGS Program Directors and Administrators are currently working from home, but the Team remains in continuous communications with all Program Instructors and Students as we all navigate through these unprecedented times of constant changes.

Spring term enrolment opened on April 1, 2020.

All DFCM/DLSPH Spring Term courses will be moved to online delivery methods for May 2020 term start and Instructors are actively working on curriculum continuity plans. The platform to be used for online course access and login instructions will be available on each course-specific Quercus page and Instructors and Students are encouraged to check, and use, the Quercus Discussion boards often for these updates. The format for class presentations and assignment submissions will also be updated on Quercus.

Students are also reminded to check the DLSPH website for course updates outside of our program. http://www.dlsph.utoronto.ca/

General Program announcements and updates will continue to be posted on the AFGS Quercus Community Page and/or via email to all Faculty and Students.

Students are reminded to advise their Instructors directly if they will not be attending class online due to illness; alternate arrangements will be made to ensure they have access to the course materials without penalty.

It is expected that Instructors and Students may be experiencing additional obligations in their workplaces and may be finding it difficult to meet deadlines. Students are reminded to email their instructors in advance for assignment extension requests and Instructors should reach out to Program Directors with any potential late grading implications.

Any Practicum opportunities that have been impacted by COVID-19-related closures should be communicated to AFGS Staff or Program Directors as soon as possible for support at familymed.grad@utoronto.ca.

The Program continues to accept applications for all Continuing Education and Fellowship programs; Applications are currently being reviewed for Spring 2020 (pending course space) and/or Fall 2020 starts. https://dfcm.utoronto.ca/continuing-education

International students requiring English Language Proficiency tests for applications are advised that home testing has now been launched in some areas :https://www.ets.org/toefl/important_update/

Graduate Studies applications are currently under review for the 2020-2021 admission cycle and Offer/Rejection letters are still scheduled for the end of April, 2020.

Academic Promotions

Junior Promotion:

  • Please visit our website regarding the steps, process and criteria for a junior promotion
  • Our DAC is continuing to meet on a monthly basis

Senior Promotion:

Please note – the timelines for the senior promotion process were revised on March 31, 2020 in consideration of the extraordinary demands on our faculty due to the COVID-19 pandemic. The Faculty of Medicine has made the decision to extend the timelines of the Senior Promotion Academic Promotion cycle for promotion effective July 1, 2021. We will advise you of any changes to these dates as we move forward.

New dates for our senior promotion candidates:

  • Friday May 1, 2020 – due date for DFCM pre-application submission
  • October 5 – 9, 2020 – due date for DFCM dossier submission
  • March 8, 2021 – due date for the DFCM to submit dossiers to HR
  • For inquiries, please email the Academic Promotions Coordinator

Quality and Innovation Program

Educational Resources for Faculty & Residents

Faculty Development—Resources to assist with virtual teaching

Virtual Care in the time of COVID 19—including general virtual care

General Primary Care Topics

Redeployment Resources

Women’s Health

Women’s Health and Indigenous Health

Maternity Care

Indigenous Health

Addictions

MSK

Palliative Care

Palliative Care Free online modules: https://www.pallium.ca/course/covid-19-response-free-online-modules/

Wellness

MD Program

Email sent June 10, 2020

Dear Clinical Chairs & Vice Chairs Education,

Thank you for your patience and support as we continue to understand and recover from the impacts of the COVID-19 pandemic on our clinical education environments. I would like to take this opportunity to update you on our progress towards reintegration of clinical clerks into placements, while recognizing the importance of balancing the needs of patients and our community during this time.

We previously paused clinical placements until Monday, July 6, 2020. With this date fast approaching, we have been working with hospital education leaders through the Toronto Academic Health Science Network (TAHSN) to plan for reintegrating learners into hospital activities while ensuring the safety of staff, learners, and patients. Recently, we developed the attached Hospital-Based Academic Recovery Strategy & Guidelines (attached) to support harmonization, articulate guidance in preparing for and beginning to recover hospital-based academic activities and provide tools to support preparedness efforts.

We would like to ensure that all departments are aware of our planning efforts and work collaboratively to prepare for learner reintegration. We would like to take this opportunity and offer our apologies for not sending this communication out earlier, but as you can appreciate, this has been a complex and involved process. With your support, we hope to commence Clerkship reintegration as a system, beginning Monday, July 6, 2020, where possible.

We are currently planning for Phase 1. During this phase, the MD Program will prioritize reintegrating our returning year 3 Clinical Clerks who require placements to complete their academic program and graduate on time to transition to postgraduate education in July 2021. Please share this communication as broadly as possible with your departmental membership.

Should you have any questions, please do not hesitate to reach out to myself. Thank you for your help, support and continued partnership during this uncertain time.

Stay well,

Patricia Houston, MD, MEd, FRCPC
Vice Dean, MD Program

Professor, Department of Anesthesia
Faculty of Medicine, University of Toronto
Tel:
416-978-4934 (office)
E-mail:
patricia.houston@utoronto.ca

Clinical Tools & Resources

Local Resources

International Resources

Clinical Resources

General Resources

Palliative Care

Social Determinants of Health Resources

Important Open Access Resources for Clinicians

  1. Free access to UpToDate: From now until April 30 (and subject to extension) access to the UpToDate clinical decision support online resource is free for members of the UofT community. My thanks to the university's Chief Librarian, Larry Alford, for his assistance in securing this access. In order to receive free access, any new subscriber simply needs to follow this link: UpToDate Guest Pass. If a clinician had a license in the past and it is no longer valid, they can simply reach out to our customer support team. Customer Support can extend access for lapsed individual subscribers through April 30, 2020. These lapsed subscribers will need to contact Customer Support directly:
  2. Online ICU Training Resources: Members of the Critical Care Education Pandemic Preparedness (CCEPP) project have developed an online resource for non-intensive care clinicians -- doctors, nurses, RTs, and others -- who may find themselves working in critical care during the pandemic. www.QuickICUTraining.com is a study guide and quick reference resource for those upskilling, renewing, or reviewing their critical care capabilities in response to COVID-19. It is meant to supplement simulation- and/or on-the-job learning and more formal training programs.
    • QuickICUTraining.com is comprised of short "pocket card" summaries, evidence-focused lectures, procedural demonstration videos, and links. Content on this website is a result of both collation of existing materials and novel creation. The website also houses triage guidelines and recommendations. Please note that this resource continues to be developed and improved as we are receiving and generating more materials and refining current materials.

Staff

Message from DFCM finance team

  1. All financial documents should be submitted directly to DFCM Business Officer (Iryna) & CC’d to DFCM Financial Officer (Drew). Once we have reviewed it and are satisfied that it meets all the financial requirements of the university we will send it on to Caroline & David T for approval. Finance holds the sole responsibility to ensure management review has been obtained for financial documents. This is no different.
  2. All non-related financial documents can go through the normal channels via Nicole.

The DFCM finance team is working remotely and is prioritizing payments out to staff, faculty, teaching units and vendors. All requests for payments should be submitted by the program administrative staff once a electronically signed copy has been approved by the program director. Completed requests should be sent to the business officer dfcm.businessofficer@utoronto.ca (Iryna Kravchenko) and CC’d to the finance manager (Andrew Gill) dfcm.financialofficer@utoronto.ca. All financial documents should follow this process.

Email sent March 16, 2020 

Dear All,

Below is a list of resources to assist you in working from home.

Please refer to the list below before requesting the services of UofT staff as everyone is in high demand.

From Discovery Commons, you can access your files through two different methods:

  • Via a browser and an internet connection - many of the University's applications are accessible via the Internet. For example, you can connect to Office 365 through your browser by going to https://mail.utoronto.ca . From there you can access your email, calendar, OneDrive, and Teams as well as any other Office 365 services that you have access to. You can install Word, Excel, PowerPoint on your home computer and work locally if your appointment qualifies you for an Office 365 ProPlus license. You can find more information here.
  • Connect to your work computer through the University's VPN - you only need connect to your work computer if you need access to a specific program on your work computer, or if you need files from your network drive (the N: drive). You will need to install the Cisco AnyConnect VPN client on your remote computer, and configure your work computer for remote access. Instructions can be found here. There is currently a high demand on the University's VPN which may result in degraded performance. The University is working on addressing this, but it may take some time. If you are in need of particular files from the N drive we would recommend that you copy them to your OneDrive account and work on them locally for the time being.

ZOOM

Every program has a zoom license with its own unique login and password. Please be aware that Brian does not have this information. Please talk among your program staff to find out who does. Please use own program’s license as the general DFCM license is under high demand right now.

If you are running a webinar and require Brian’s assistance, please give him at least two days notice.

Please note: basic licenses are now free during the pandemic. If you require additional licensing please contact Brian.

Instructions:

 

Microsoft Office: Outlook, Onedrive

 

VPN

  • https://www.sis.utoronto.ca/cisco-vpn/
  • Select Core module
  • Input general.vpn.utoronto.ca
  • Use your UTORid and password
  • Open RDP
  • Server = Work computer IP address
  • Username = medicine\“yourcomputerlogin”
  • Password = computer’s password

 

VOIP

 

SLACK