Improving Quality During COVID-19

High quality primary care is more important than ever. During COVID-19, the way we provide care has changed. How can we ensure the care we deliver is safe for patients and staff, but also patient-centred and timely? How can we balance the needs of different populations?

During COVID-19, the DFCM Quality & Innovation Program has undertaken several initiatives to understand how family physicians are practicing differently during the pandemic and how patients experience these changes in care.

We have also developed guidance for primary care practitioners on how to strike the right balance of virtual and in-person care. We’ve partnered with the Centre for Effective Practice to produce practical tools to support family physicians to judiciously incorporate phone, video, email and secure messaging to manage chronic conditions.

Explore these topics further below: