Ontario is investing in primary care to connect every person in the province to a primary care team by 2029. Building new Interprofessional Primary Care Teams (IPCTs) is an important part of that work. But creating a team is only the first step. Teams also need to determine how to work together effectively, organize their processes, engage their communities, and adapt their approach as they learn what works.
These practical guides are designed for the executive directors, managers, clinician leaders, and frontline staff who are building and strengthening IPCTs. They draw on research into what is working in Ontario teams and provide evidence-informed options that teams can adapt to their own community, workforce, and stage of development.
The guides are not intended to prescribe a single approach. Instead, they offer examples, lessons learned, and practical resources that teams can use to support their own implementation journey.
The resources below provide practical guidance to support teams at every stage of implementation. Explore each guide for strategies, implementation considerations, case examples, and tools that can be adapted to your organization's needs.
Coming Soon: Onboarding New Patients in Primary Care:Strategies for Interprofessional Primary Care Teams (IPCTs) | Practical Guide
Effective patient onboarding is essential to growing primary care access. This practical guide helps Interprofessional Primary Care Teams (IPCTs) design efficient, team-based onboarding processes that support sustainable panel growth, reduce administrative burden on family physicians and nurse practitioners, and improve the experience for both providers and patients. Organized by task rather than role, it offers flexible, actionable strategies that can be adapted to different team structures and community contexts.
